Frequently Asked Questions

Clear answers before you start a case

If you need details specific to your situation, contact us for a confidential consultation.

Do you work legally and ethically?

Yes. Every engagement is reviewed for lawful ownership, authorization, and platform policy compliance before work starts.

Can you guarantee account or crypto recovery?

No legitimate provider can guarantee outcomes. We provide a feasibility review, transparent process, and realistic expectations before proceeding.

How long does recovery usually take?

Timelines vary by platform, case complexity, and available evidence. Initial response is usually within 24 hours and timelines are outlined after intake.

What information do I need to provide?

You may be asked for ownership proof, timeline of events, linked emails/phones, and relevant screenshots or case references.

Do you sign NDAs for business engagements?

Yes. NDA support is available for business, legal, and high-sensitivity cases.

Do you offer prevention guidance after recovery?

Yes. Every case includes practical hardening recommendations to reduce recurrence risk.